Terms of service
Terms of Service
These Terms of Service apply to your use of the DivineVeils website and any purchases made through our online store.
By accessing our website or placing an order with DivineVeils, you agree to these Terms of Service.
Online store
DivineVeils operates an online store offering chapel veils, devotional accessories, gifts and related products.
We reserve the right to update, modify or discontinue products, pricing, promotions or website content at any time.
Product information
We make reasonable efforts to ensure product descriptions, photographs, colours, measurements and other information are accurate.
However, colours may appear slightly different depending on lighting, photography and individual device or screen settings.
Due to the nature of lace, embroidery and decorative materials, minor variations may occur between individual products.
Orders
All orders are subject to availability and acceptance.
We reserve the right to cancel or refuse an order where necessary, including where:
- a product is unavailable
- incorrect pricing or product information has been displayed
- an order appears fraudulent or suspicious
- we are unable to fulfil the order
If an order is cancelled after payment has been received, the relevant amount will be refunded.
Pricing
All prices displayed on our website are shown in the currency selected or displayed by the website.
Shipping charges, taxes, duties or other applicable costs may be calculated separately at checkout.
Prices may change without notice.
Payment
Payment must be completed through one of the payment methods available at checkout.
Orders will not be dispatched until payment has been successfully processed.
Shipping
Orders are dispatched from Sydney, Australia.
Shipping timeframes are estimates only and may be affected by postal delays, customs processing, weather, public holidays and other circumstances outside our control.
Please refer to our Shipping Policy for further information.
Returns and refunds
Returns, exchanges and refunds are subject to our Return and Refund Policy.
International orders
Customers ordering from outside Australia are responsible for any applicable customs duties, import taxes or other charges imposed by their country.
DivineVeils does not control these charges.
Intellectual property
Content displayed on the DivineVeils website, including our branding, photographs, written content, graphics and website materials, may not be copied, reproduced or used for commercial purposes without permission, except where otherwise permitted by law.
Website use
You agree not to use our website for unlawful, fraudulent or malicious purposes or in any way that may interfere with the operation or security of the website.
Third-party services
Our website may use services provided by third parties, including Shopify, payment processors, shipping providers and other technology providers.
Your use of certain services may also be subject to the terms and policies of those third parties.
Limitation of liability
To the extent permitted by law, DivineVeils is not responsible for losses caused by circumstances outside our reasonable control, including postal delays, customs delays, third-party service interruptions or incorrect information provided by customers.
Nothing in these Terms is intended to exclude rights that cannot legally be excluded.
Changes to these terms
We may update these Terms of Service from time to time.
The latest version will be published on our website.
Contact
If you have questions regarding these Terms of Service, please contact DivineVeils through our website contact form.